Who we are
This website is operated by MRMT INC., which does business as Globatro ("we", "us"). We are based in Canada and handle personal information in line with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
What we collect
We collect only what we need:
- When you contact us: your name, work email, company and anything you choose to write about your workflow.
- When we work together: business contact details and the information needed to assess and deliver the work you ask for.
- When you visit the site: standard technical information, such as your IP address and browser type, which our hosting provider and the services listed below receive when pages load.
How we use it
- To reply to you and arrange a fit call or assessment.
- To deliver, support and improve the services you engage us for.
- To keep business records and meet our legal obligations.
We do not sell personal information, and we do not use it for unrelated purposes without asking you first.
Consent
By sending us your details, you consent to us using them to respond to you. You can withdraw consent at any time by emailing us, subject to legal or contractual limits.
Who we share it with
We share personal information only with service providers who help us run the business, and only as needed. These may include:
- [Website hosting provider]
- [Email provider]
- [Form service, if the contact form is connected to one]
- Fontshare (fonts), Unsplash (images) and public content delivery networks (cdnjs, jsDelivr, unpkg, Tailwind CDN), which receive your IP address when they serve files to your browser.
Some of these providers may store information outside Canada, where it may be accessible to authorities under local law.
How long we keep it
We keep personal information only as long as needed for the purposes above or as required by law, then delete or anonymize it. [Set retention periods, for example: enquiries that do not become clients, deleted after 24 months.]
How we protect it
We use reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the information.
Your rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent. Email us and we will respond within 30 days.
Contact
Privacy questions and requests: [privacy officer name], hello@globatro.com, [mailing address].
If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.
Changes to this policy
We may update this policy. The date at the top shows when it last changed.